It would be worse to provide you with an estimate that we couldn’t deliver on. There are so many factors at play, if any one has a hold up then it inhibits the whole production. We can give you a date we want to bring the bars back on but if we didn’t put the bars back in stock on that date I imagine you would be more annoyed?
We are completely transparent in so many areas of Huel, especially nutrition but also in production and the people that work for Huel but there is a difference between being transparent and making promises we can’t keep. We’ve been caught out here before and won’t do it again.
We are making good progress to ensure that the likelihood of this happening in the future is drastically reduced.
I really can’t express how sorry we are that you have all been left without your Huel Bars, it’s a massive hit for us too and we are just as frustrated as you all. The end result of all of this will be a better bar which is really exciting!