# Coupons \*still\* not working in subscriptions

**URL:** https://discuss.huel.com/t/coupons-still-not-working-in-subscriptions/8849
**Category:** Feedback
**Created:** [July 18, 2018, 9:43am UTC](https://discuss.huel.com/t/coupons-still-not-working-in-subscriptions/8849 "2018-07-18T09:43:44Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Tristan](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/tristan/32/7986_2.png) [@Tristan](https://discuss.huel.com/u/Tristan)
#### Post date: [July 18, 2018, 9:43am UTC](https://discuss.huel.com/t/coupons-still-not-working-in-subscriptions/8849/1 "2018-07-18T09:43:44Z")

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Went to reactivate my subscription and add in a mention me code and…

![Huel_United_Kingdom](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex020/uploads/huel/original/2X/7/7eba9a6bdd2379d4434beeaa7f42efb0f17eba59.png)

I’ve tried several codes and none of them work.

Of course the code works fine when creating a new subscription, so I can get my Huel 🙂 It’s just a bit annoying having to create a new one rather than update the existing one.

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### Author: ![Watsername](https://avatars.discourse-cdn.com/v4/letter/w/9de053/32.png) [@Watsername](https://discuss.huel.com/u/Watsername)
#### Post date: [July 18, 2018, 10:44am UTC](https://discuss.huel.com/t/coupons-still-not-working-in-subscriptions/8849/2 "2018-07-18T10:44:22Z")

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Hi Tristan- this is probably due to the fact you are re activating your subscription. Most companies only use these for new customers so maybe thats why?

You can try mine if you like to see if it works:

> **[Get £10 off at Huel](https://huel.mention-me.com/me/referee/registerko/22282809/96106817/er/9d92e5e3059ecb45990aa3696c163c2efd4f8163/ol/cw)**
>
> I recently bought some great stuff at Huel and they gave me a special offer to share with my friends. I'm treating you to an exclusive £10 off your first order over £40.

Hopefully you get sorted!

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### Author: ![Tristan](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/tristan/32/7986_2.png) [@Tristan](https://discuss.huel.com/u/Tristan)
#### Post date: [July 18, 2018, 12:29pm UTC](https://discuss.huel.com/t/coupons-still-not-working-in-subscriptions/8849/3 "2018-07-18T12:29:38Z")

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Thanks, but it’s the coupon you get for the referral (not being referred) that I was using.

When someone signs up using your link; they get a discount code for their _first_ order and once they’ve used it you get one too to use on your _next_ order. That’s the one that was failing for me.

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### Author: ![Squizzle](https://avatars.discourse-cdn.com/v4/letter/s/ccd318/32.png) [@Squizzle](https://discuss.huel.com/u/Squizzle)
#### Post date: [July 18, 2018, 1:18pm UTC](https://discuss.huel.com/t/coupons-still-not-working-in-subscriptions/8849/4 "2018-07-18T13:18:59Z")

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If you email the support they can apply it to your next order (incl subscription) not optimal but, an option for you.

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### Author: ![Jake\_Burnett](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/jake_burnett/32/3934_2.png) [@Jake\_Burnett](https://discuss.huel.com/u/Jake_Burnett)
#### Post date: [July 18, 2018, 1:25pm UTC](https://discuss.huel.com/t/coupons-still-not-working-in-subscriptions/8849/5 "2018-07-18T13:25:53Z")

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I’ve been getting this problem too. Past 2 subs I couldn’t use the code.

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### Author: ![Watsername](https://avatars.discourse-cdn.com/v4/letter/w/9de053/32.png) [@Watsername](https://discuss.huel.com/u/Watsername)
#### Post date: [July 19, 2018, 9:04am UTC](https://discuss.huel.com/t/coupons-still-not-working-in-subscriptions/8849/6 "2018-07-19T09:04:56Z")

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Ah ok I understand now, apologies.