# Customer Services

**URL:** <https://discuss.huel.com/t/customer-services/7282>\
**Category:** Experiences\
**Created:** [October 3, 2017, 8:47am UTC](https://discuss.huel.com/t/customer-services/7282 "2017-10-03T08:47:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sellotape](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@sellotape](https://discuss.huel.com/u/sellotape)\
**Post date:** [October 3, 2017, 8:47am UTC](https://discuss.huel.com/t/customer-services/7282/1 "2017-10-03T08:47:24Z")

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What is your contact telephone phone? The number I have 01296 678516 does not work… I also sent an email yesterday but got no reply either just want to bring my order forward.

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**Author:** ![ZoeOfficialHuel](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/zoeofficialhuel/32/1850_2.png) [@ZoeOfficialHuel](https://discuss.huel.com/u/ZoeOfficialHuel)\
**Post date:** [October 4, 2017, 1:28pm UTC](https://discuss.huel.com/t/customer-services/7282/2 "2017-10-04T13:28:32Z")

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Hi there,

I believe my colleague Olivia responded to your email yesterday informing you that our phone-lines were down, but she could move your order date on your behalf if you wish.

We haven’t yet received a response from you to confirm this, so feel free to email us back, or you can call in as our lines are back up and running.

Kind regards,  
Zoe

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**Author:** ![sellotape](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@sellotape](https://discuss.huel.com/u/sellotape)\
**Post date:** [October 4, 2017, 2:49pm UTC](https://discuss.huel.com/t/customer-services/7282/3 "2017-10-04T14:49:48Z")

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Hi Zoe

I have since amended my order.

Kind regards  
Iain Mantrippe