# DPD - Post here your experience with DPD

**URL:** <https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291>\
**Category:** Experiences\
**Created:** [February 5, 2019, 10:27pm UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291 "2019-02-05T22:27:28Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Huel](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/huel/32/8014_2.png) [@Huel](https://discuss.huel.com/u/Huel)\
**Post date:** [February 5, 2019, 10:27pm UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/1 "2019-02-05T22:27:28Z")

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Today I expected my shipment of Huel  
24x RTD  
T-shirt  
Sweatpants

Arround 16kg

As I needed to leave for work, and opened the tront door. To my suprise I found the box. As I have a “smart” doorbell I know it has not even been pressed. And I was at home at the moment of delivery.

The delivery note stated. Delivered trough mailbox. That’s quite a trick.

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**Author:** ![hunzas](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/hunzas/32/8275_2.png) [@hunzas](https://discuss.huel.com/u/hunzas)\
**Post date:** [February 5, 2019, 10:56pm UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/2 "2019-02-05T22:56:33Z")

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I have never experienced any issues with DPD delivering my powdered Huel, but bizarrely when my RTD was delivered they delivered it to my downstairs neighbour…same driver who knows me…and I was in - he left me a card saying where he had taken it, obviously it was too heavy to carry upstairs.

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**Author:** ![RyanT](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/ryant/32/6244_2.png) [@RyanT](https://discuss.huel.com/u/RyanT)\
**Post date:** [February 5, 2019, 11:13pm UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/3 "2019-02-05T23:13:54Z")

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Haha yeah they’ve just about had it with RTD. @Huel aren’t you in the Netherlands or something? Didn’t realise DPD was the courier in other countries too

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**Author:** ![Huel](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/huel/32/8014_2.png) [@Huel](https://discuss.huel.com/u/Huel)\
**Post date:** [February 6, 2019, 6:08am UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/4 "2019-02-06T06:08:12Z")

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Yes, but I am reading a lot of the same experience throughout europe

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**Author:** ![Squizzle](https://avatars.discourse-cdn.com/v4/letter/s/ccd318/32.png) [@Squizzle](https://discuss.huel.com/u/Squizzle)\
**Post date:** [February 6, 2019, 6:10am UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/5 "2019-02-06T06:10:27Z")

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All couriers are shite.

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**Author:** ![joannes](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@joannes](https://discuss.huel.com/u/joannes)\
**Post date:** [February 6, 2019, 9:20am UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/6 "2019-02-06T09:20:09Z")

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The 2 DPD drivers here whinge about coming down to my house (I’m in a rural area) every single time. I really wish the company would just switch to the regular post.

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**Author:** ![wildduck](https://avatars.discourse-cdn.com/v4/letter/w/a88e57/32.png) [@wildduck](https://discuss.huel.com/u/wildduck)\
**Post date:** [February 6, 2019, 9:56pm UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/7 "2019-02-06T21:56:45Z")

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I must be in a minority because I’ve known my DPD driver for years and he’s the most brilliant courier driver I’ve ever met. We get a one hour window and he’s always within a minute of the start of that window, can set your clock by him.

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**Author:** ![Damien](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@Damien](https://discuss.huel.com/u/Damien)\
**Post date:** [February 6, 2019, 10:31pm UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/8 "2019-02-06T22:31:29Z")

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I agree with ye…dpd has been fantastic in my experience thus far!..

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**Author:** ![Huel](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/huel/32/8014_2.png) [@Huel](https://discuss.huel.com/u/Huel)\
**Post date:** [February 6, 2019, 11:01pm UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/9 "2019-02-06T23:01:34Z")

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Thanks for sharing! We need comments like this to have a weighted view.

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**Author:** ![DunsfordMage](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/dunsfordmage/32/11244_2.png) [@DunsfordMage](https://discuss.huel.com/u/DunsfordMage)\
**Post date:** [February 6, 2019, 11:13pm UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/10 "2019-02-06T23:13:59Z")

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No problems with DPD in Norwich:  
 ![image](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex020/uploads/huel/original/2X/e/e5e108839e00055558a3a3fd2f1a75d72f7d6cd8.jpeg)

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**Author:** ![VixK](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/vixk/32/5571_2.png) [@VixK](https://discuss.huel.com/u/VixK)\
**Post date:** [February 7, 2019, 5:33am UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/11 "2019-02-07T05:33:01Z")

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I’ve never had problems with DPD delivering my Huel but I had problems with them delivering some sports gear to my work. They didn’t even attempt to get in the building, just took a picture of the front door and drove off, had to rearrange the delivery to a collection point. Other DPD deliveries have made it to work ok so 🤷‍♀️

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**Author:** ![JayDog](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/jaydog/32/6257_2.png) [@JayDog](https://discuss.huel.com/u/JayDog)\
**Post date:** [February 7, 2019, 9:22am UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/12 "2019-02-07T09:22:56Z")

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No problems here. Granted I’ve only had 3 deliveries but all were all within the window with a text and email to let me know it had been delivered and a photo of my package in my ‘secure’ location.

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**Author:** ![Bee](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/bee/32/6693_2.png) [@Bee](https://discuss.huel.com/u/Bee)\
**Post date:** [February 7, 2019, 9:35am UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/13 "2019-02-07T09:35:23Z")

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Happy to say I’ve had no problems at all with DPD so far.

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**Author:** ![Roy\_Moore](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/roy_moore/32/2623_2.png) [@Roy\_Moore](https://discuss.huel.com/u/Roy_Moore)\
**Post date:** [February 7, 2019, 9:59am UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/14 "2019-02-07T09:59:51Z")

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Never had issues with DPD, I dread deliveries from Yodel.  
Seems like it is just down to a postcode lottery as to how the individual driver acts.

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**Author:** ![cueball](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/cueball/32/90_2.png) [@cueball](https://discuss.huel.com/u/cueball)\
**Post date:** [February 7, 2019, 10:08am UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/15 "2019-02-07T10:08:18Z")

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Always been happy with DPD, by far the best courier out there at the moment…

Their App works really well and it’s easy to see when they’ll be delivering items.

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**Author:** ![Woolnut](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/woolnut/32/6138_2.png) [@Woolnut](https://discuss.huel.com/u/Woolnut)\
**Post date:** [February 7, 2019, 11:24am UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/16 "2019-02-07T11:24:28Z")

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Most of the time DPD are fine where I live, i get the occasional screw up, the worst being around Christmas when they attempted delivery at a house a **mile** from my house… Nope, not the house next door, but a mile away.🤣

For my Huel deliveries they have been great, always arrived when expected so can’t fault them.

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**Author:** ![RyanT](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/ryant/32/6244_2.png) [@RyanT](https://discuss.huel.com/u/RyanT)\
**Post date:** [February 7, 2019, 11:36am UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/17 "2019-02-07T11:36:26Z")

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DPD always been fine for me, be it when delivering to my door, leaving in a safe space, or leaving at a local drop off point

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**Author:** ![Tangotango](https://avatars.discourse-cdn.com/v4/letter/t/eb9ed0/32.png) [@Tangotango](https://discuss.huel.com/u/Tangotango)\
**Post date:** [February 7, 2019, 2:18pm UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/18 "2019-02-07T14:18:17Z")

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Not just for Huel, but across a range of online purchases I have found DPD to be comfortably and consistency the best courier company in the UK. The delivery slots and tracking of driver is spot on, and i often get a photo if they leave the parcel in a safe place.

DHL and Yodel seem to be widely used by I cannot imagine why as they have always been rubbish for me. Royal Mail are generally ok but i find they are often keen to return packages to the post office which means i can’t get them till the weekend due to working, whereas couriers leaving items in a safe place of with neighbors is more convenient.

Just my experiences.

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**Author:** ![dharkhig](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@dharkhig](https://discuss.huel.com/u/dharkhig)\
**Post date:** [February 7, 2019, 3:09pm UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/19 "2019-02-07T15:09:10Z")

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DPD are brilliant, I’m always pleased when they are used for a delivery. No other courier gives such an accurate and narrow delivery window (always spot on in my experience), and being able to track the driver using the app is great too.

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**Author:** ![ChristinaT](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/christinat/32/7936_2.png) [@ChristinaT](https://discuss.huel.com/u/ChristinaT)\
**Post date:** [February 7, 2019, 5:47pm UTC](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291/20 "2019-02-07T17:47:53Z")

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DPD are totally rubbish in my area.  
I’ve already moaned in great deal elsewhere on the forum about this, so to summarise briefly:

- no time slot given (drivers here don’t carry tracking devices)
- app simply states ‘delivery by 9pm’
- appalling customer service
- drivers randomly misdeliver but swear blind they have handed to you personally and they even sign your name for you
- parcels frequently take a week long scenic tour of the uk and then get lost in a depot 300 miles from both its original location AND my house
- drivers / loaders are really rough with parcels and stuff frequently arrives damaged, squashed, slashed or spilling down the garden path…

None of these complaints are specific to Huel - I’ve actually so far luckily received all my Huel parcels, but only because I have honest (or Huel hating?) neighbours who own up to having my parcel even when there’s no card through my door, and the App states ‘handed to addressee/ resident’

[Next page](https://discuss.huel.com/t/dpd-post-here-your-experience-with-dpd/12291.md?page=2)
