After specifically opting out from receiving marketing emails, I recently received this email:
Our records show that you are not currently opted-in to receive news & offers from Huel.
We’d really like to be able to let you know about our innovative new products and occasional offers & discounts.
Just click on the button below and enter your email & name to opt in.
If I opt out from marketing emails, I really don’t want those to be replaced with emails trying to get me back to receiving marketing emails, which I feel should be pretty obvious. It’s annoying and clearly not what I was asking for when I opted out.
Furthermore, the ‘unsubscribe’ link on this email directs me to a broken MailChimp page - meaning I can’t even opt-out of these, which is clearly unacceptable (not that I feel the email was in the spirit of the earlier opt-out - however much it was technically different to a marketing email). Really, the marketing opt-out should imply I don’t want emails about getting marketing emails as well, but at the very least you need to give a working method to opt out of these emails as well.