# Great customer service

**URL:** <https://discuss.huel.com/t/great-customer-service/7977>\
**Category:** Feedback\
**Created:** [March 8, 2018, 12:51pm UTC](https://discuss.huel.com/t/great-customer-service/7977 "2018-03-08T12:51:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dozer](https://avatars.discourse-cdn.com/v4/letter/d/59ef9b/32.png) [@dozer](https://discuss.huel.com/u/dozer)\
**Post date:** [March 8, 2018, 12:51pm UTC](https://discuss.huel.com/t/great-customer-service/7977/1 "2018-03-08T12:51:56Z")

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Hey,

I just wanted drop by and share my experience.

When I received my first order of Huel one of the bags were split. The two shakers I ordered broke after two weeks of use. One cracked in the bottom part of the shaker, the other one went through the dishwasher and came out looking like it’d been through a rough weekend.

I emailed Huels customer service and got in contact with Tobias. Thank you for being so helpful and solving my issues swiftly. Great job!

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**Author:** ![Tim\_Huel](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/tim_huel/32/11195_2.png) [@Tim\_Huel](https://discuss.huel.com/u/Tim_Huel)\
**Post date:** [March 8, 2018, 1:23pm UTC](https://discuss.huel.com/t/great-customer-service/7977/2 "2018-03-08T13:23:06Z")

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That’s is so great to hear, thanks so much for passing on such lovely feedback, it really honestly makes our day :D. I’ll be sure to pass this on to Tobias too.

Thanks for being such an awesome Hueler!