I am a new customer and just recieved my first Huel order. Both me and my partner really like the vanilla Huel powder and will certainly continue to order it!
…But upon trying to eat the granola (and failing, breaking a tooth in the process) I was wondering if there is some trick to eating it? I left it soaked in milk for 20 mins and it was still inedible. It looks more like fish pellets than granola and it has the consistancy of set cement and gravel, which isn’t a hugely desirable consistancy for food
I’d love to get a refund as I’m really not happy at all with the product but apparently you don’t refund for opened packages?
@JamesCollier Hello James, I have a question, I have read somewhere that the oats when eaten with cold milk can be indigest (stodgy?-heavy). Does it also happen with the oats in the granola? Should it be eaten with hot milk?
Hi - I’m not really sure what you’re asking. Oats in Huel Granola are no more or no less stodgy than any other oats and, stodgy oats are of no problem anyway (unless, of course, you dislike stodginess). Huel Granola can be consumed with cold or hot milk (not that I’ve heard of anyone consuming the latter).
it didn’t contain oats, it just contained small pellets and a lot of very hard clusters, as I said it broke a tooth, certainly not stodgy in the slightest, after 20 mins it was all still rock hard hence the description of it being like concrete/gravel. I eat regular granola all of the time and this was nothing like it.
Is there a chance of getting a refund? I see you’ve answered other questions in the thread but no one from Huel has actually replied to me as far as I can see?
Wanna send it my way? I may just have a Huel granola addiction
Alternatively—if you don’t want to waste the open box I suppose you could grind it in a food processor, mix it with some butter and use it as a nutritious cheesecake/pie crust!
I would send it over but don’t really fancy paying the extra for P&P I like the sound of the cheesecake idea though! May well give that a go even if it does mess with the whole point of me starting Huel and trying to lose a bit of weight
You can make a fantastic protein-packed cheesecake using whipped Greek yogurt / quark (a quick Google should do the trick); I guess it’ll be like Huel Granola with yogurt, but inverted
I can now fully sympathise with @JimB. I usually love Huel granola, eat it every day for breakfast and occasionally as a snack, but my latest batch consists of very large pellets which are extremely hard, almost granite-like chunks. I am having to break the lumps down in my mortar and pestle (yes, really!) to make it more edible. Even my coffee grinder struggles with it, hence the heavyweight mortar and pestle. Not much fun every morning and making me reluctant to buy any more
My most recent box contained a chunk that would wipe out all life if it hit a planet. I don’t mind large pieces but this thing was affecting the local tides.
I left it soaked in milk for 20 mins and it was still inedible. It looks more like fish pellets than granola and it has the consistancy of set cement and gravel, which isn’t a hugely desirable consistancy for food 
