I’ve been trying to contact customer support for nearly a week, but with no response. In the past they have been pretty good at responding - is there a technical issue? i have emailed on the back of an old email, also created a new one, and have got automated responses from both methods.
I have been using huel for about 18 months now and am pretty dependent on it.
Separately, and i am surprised that this is not a more prominent discussion topic, the user interface for managing my subscription is abysmal given that the product is maturing. I can’t verify what flavours are in my subscription, the process to amend it only lets me add more flavours, and (at least in my browser), won’t let me cancel the subscription to then create a new one. My payment details are already loaded, so it’s basically setting up to send me products i don’t want- which i will then have to send back. Great.