Order #8049051 – One Box Missing

Hi,

I’m contacting you regarding order #8049051.

Last Friday, I received a dispatch notification confirming that my order had been shipped in four boxes. However, only three boxes were delivered on Monday.

I checked the tracking information for the remaining box(parcel #3), and it appears to be on its way back to Huel. Would you mind looking into this and letting me know what has happened? I’d also appreciate it if you could let me know if I’ll receive the fourth box soon.

Thank you very much in advance for your help.

Thank you for sending this over.

I’ve passed this over to our CX team to look into this for you and get a response.