Looking for some feedback on Huels support team.
Been using Huel coming up to 2 years soon and been a massive supporter of the product, telling everyone I can to try it, wearing their shirts etc…
Had previously not had many needs to contact the team but when I did they were lovely to deal with.
However, ordered the RTD on day one and had a VERY bad case of food poisoning and contacted support as I felt for a supplier of food products it is a very important to know/investigate.
That was almost 3 weeks ago now and despite chasing about 4 times I have had Zero feedback…
I have dozens of very expensive RTD bottles sat here unopened awaiting some feedback, you would think the least I could expect would be a brief email saying they are looking into it…
Bizarrely I even got an automated email asking how their support had performed… again no response to my comments in that either…
Anyone else had any experience, is there any other way of getting in contact?