# \[solved\] Help: Can’t buy Huel! (Login)

**URL:** <https://discuss.huel.com/t/solved-help-can-t-buy-huel-login/13498>\
**Category:** Uncategorized\
**Created:** [April 25, 2019, 1:32pm UTC](https://discuss.huel.com/t/solved-help-can-t-buy-huel-login/13498 "2019-04-25T13:32:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jeffy89](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/jeffy89/32/5665_2.png) [@jeffy89](https://discuss.huel.com/u/jeffy89)\
**Post date:** [April 25, 2019, 1:32pm UTC](https://discuss.huel.com/t/solved-help-can-t-buy-huel-login/13498/1 "2019-04-25T13:32:21Z")

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Has anyone been having this issue? I can log in completely fine but when it comes to checkout, it says incorrect password 😓  
Have emailed customer support a few days ago but no reply 😕

Pls help, Huelling 100% rn and literally finished my last box of granola. Had to get a friend to help me buy more Huel but don’t want to keep troubling her. Thanks guys!! 😃

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**Author:** ![Error](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/error/32/6276_2.png) [@Error](https://discuss.huel.com/u/Error)\
**Post date:** [April 25, 2019, 1:51pm UTC](https://discuss.huel.com/t/solved-help-can-t-buy-huel-login/13498/2 "2019-04-25T13:51:11Z")

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I had this exact problem yesterday, tried reseting password and e-maild customer service not heard anything back yet and its still not working 😐

Used the browsers safari, chrome, snow haze and firefox on iMac, ipad and phone to no avail.

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**Author:** ![GTIPuG](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/gtipug/32/9175_2.png) [@GTIPuG](https://discuss.huel.com/u/GTIPuG)\
**Post date:** [April 25, 2019, 3:52pm UTC](https://discuss.huel.com/t/solved-help-can-t-buy-huel-login/13498/3 "2019-04-25T15:52:24Z")

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This happens if I go to [Huel.com](http://Huel.com) instead of [uk.huel.com](http://uk.huel.com), done it more times than I’ll admit…

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**Author:** ![jeffy89](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/jeffy89/32/5665_2.png) [@jeffy89](https://discuss.huel.com/u/jeffy89)\
**Post date:** [April 25, 2019, 4:20pm UTC](https://discuss.huel.com/t/solved-help-can-t-buy-huel-login/13498/4 "2019-04-25T16:20:36Z")

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BLESS YOUR SOUL phil you’ve dunnit again!

have no idea why this is the first time that has happened to me even though I’ve been buying Huel for over a year 😂

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**Author:** ![anon52829317](https://avatars.discourse-cdn.com/v4/letter/a/47e85d/32.png) [@anon52829317](https://discuss.huel.com/u/anon52829317)\
**Post date:** [April 25, 2019, 5:59pm UTC](https://discuss.huel.com/t/solved-help-can-t-buy-huel-login/13498/5 "2019-04-25T17:59:29Z")

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I had the same thing. Only thing i could do was creatie a new account and i could finally order again…