# Split Bag one new order on arrival

**URL:** <https://discuss.huel.com/t/split-bag-one-new-order-on-arrival/2980>\
**Category:** Uncategorized\
**Created:** [June 22, 2016, 4:55pm UTC](https://discuss.huel.com/t/split-bag-one-new-order-on-arrival/2980 "2016-06-22T16:55:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ciscosurplus](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/ciscosurplus/32/4974_2.png) [@ciscosurplus](https://discuss.huel.com/u/ciscosurplus)\
**Post date:** [June 22, 2016, 4:55pm UTC](https://discuss.huel.com/t/split-bag-one-new-order-on-arrival/2980/1 "2016-06-22T16:55:48Z")

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Hi Huel,

Just ordered some more fuel (order number 50056) one of the bags of vanilla Huel was split open when I opened the box (have a pic if needed). How do I get in contact to arrange for it to be replaced?

Regards

Graham

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**Author:** ![Julian](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/julian/32/8153_2.png) [@Julian](https://discuss.huel.com/u/Julian)\
**Post date:** [June 22, 2016, 5:52pm UTC](https://discuss.huel.com/t/split-bag-one-new-order-on-arrival/2980/2 "2016-06-22T17:52:58Z")

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Hi Graham,

Sorry to hear that. You can email [team@huel.com](mailto:team@huel.com) or use this contact us form - [https://huel.com/pages/contact-us](https://huel.com/pages/contact-us)