# Website not working

**URL:** <https://discuss.huel.com/t/website-not-working/3963>\
**Category:** Feedback\
**Created:** [September 17, 2016, 11:41am UTC](https://discuss.huel.com/t/website-not-working/3963 "2016-09-17T11:41:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Sara\_W](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@Sara\_W](https://discuss.huel.com/u/Sara_W)\
**Post date:** [September 17, 2016, 11:41am UTC](https://discuss.huel.com/t/website-not-working/3963/1 "2016-09-17T11:41:09Z")

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I’ve been trying for two days now to access [huel.com](http://huel.com) on chrome, firefox and mobile browsers, and I get the page loading as an unformatted mess (making it unusable for ordering) or not at all. Tefreshing my memory cache hasn’t helped, the problem exists on other devices too.

I really need to order more soon before I run out, has this been reported before? Could somebody check what’s going on and fix this?

I’m browsing from Belgium, Leuven, on a college network, does the website possibly block IPs with lots of traffic?

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**Author:** ![Julian](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.huel.com/julian/32/8153_2.png) [@Julian](https://discuss.huel.com/u/Julian)\
**Post date:** [September 17, 2016, 2:53pm UTC](https://discuss.huel.com/t/website-not-working/3963/2 "2016-09-17T14:53:18Z")

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Very strange.

Traffic and orders are normal. Nor have I received any other reports.

So I think the problem must be at your end. Have you tried on your mobile or a different connection.

If you still can’t get through let me know.