I’m really happy I found Huel, excellent products, just one thing : is the packaging biodegradable or recyclable? Can we sent it back once we used it? If not can we request to have the product sent in a different packaging or a refill?
Thanks
Maybe we could suggest the staff to use different packaging, we wouldn’t mind spending a bit more to respect the planet would we? Or if we could have the bags simply refill…
It’s been suggested many times and is a great suggestion in theory. In practicality it is much more difficult, but nevertheless it is on our roadmap and we’re working on improving the packaging of Huel on a number of products.
Please, to answer your questions about refilling the pouch, read this post: