Oh, for goodness sake, Let It Go!!! The team have patiently given you a ton of specific answers and links in answer to this, but clearly nothing is going to get past your anti-China attitudes, so just agree to differ and move on, why don’t you?
1 Like
So now the goalposts have been changed, i made a good assertion about how the low amount of huel you use cant have contributed much and now all of a sudden youre getting an additional 200 calories worth and have been using it for almost double the the amount of time. Quite a big error in your first post, no ?
So, no Tv, no social media. not even the huel site itself … but here you are on the huel forum. After the huge change in your earlier quote i cant take what you say as gospel truth. I mean simple logic says the statement of never seeing a bit of advertising from huel will be untrue.
Either way it doesnt matter really
If you say huel is great for you then thats great
If you have been using huel for 14 or 26 months thats also great
An individual has responded to some of my questions that is correct
To say he has answered the questioned you quoted is incorrect
Why must i move on ? Am i not allowed to ask questions ?
Yes, absolutely. My bad. Though the 400-800 calorie numbers were your assumption. After I wrote that I went and checked my records and realised I started in May 2017, not 2018. How time flies…
Of course you are! I just don’t think you’re appreciating what you have here. As someone else remarked earlier, you would NEVER be able to engage a senior executive at Tesco or Sainsbury or Cadburys or Kelloggs in a conversation about a) where they source base ingredients, and b) the nutritional and business logic behind those decisions. You are in such a conversation here, and it’s worth acknowledging and appreciating that.
What I don’t see in your questioning is any respect for the fact that you can ask these questions AND get answers pretty much straight away - I don’t think you’ve once thanked a Huel staffer for their time and input, for example. And I also don’t see any understanding of the commercial world. No business is obliged to reveal the thinking behind their business decisions to a random stranger on an open internet forum. Indeed, they’d be mad to! So if you’re not getting the nitty gritty answers you think you need, then maybe they lie on the other side of commercial confidentiality. Just a thought.
3 Likes
Unsure why would you compare a tiny company like Huel to global powerhouses like Cadbury, but a simple google search of where does Cadbury source their cocoa tells me the exact location so Huel telling us where they source their ingredients is certainly nothing special or unique. Im also fairly confident if i emailed Cadbury customer service and asked why they sourced their cocoa from Ghana i would get a response.
I wouldnt attempt to engage Cadbury on where or why they source their ingredients though because i wouldnt care… chocolate is a treat, not something being advertised to be consumed daily, and something that can replace meals for health reasons.
If something is being sold to me as a health product then surely it makes sense to want to know where it comes from. It comes from China, which is odd, considering Huel is a UK company focused on health and being planet friendly. So me asking why they source from such a disreputable nation on the other side of the world is a valid question and im sure others would be interested to know the answer too.
I don’t understand what’s wrong with the answer “because it’s cheap”. The UK has its own safety guidelines for ingredients. If resources are sourced from China and then tested against our own rigorous standards, where’s the harm?
1 Like
I have answered this previously but let me expand on this. Huel has a very specific nutritional profile and we have a narrow range that the nutrients of each ingredient must meet to be able to be used in Huel. This instantly narrows down the number of suppliers, climate, growing conditions and species of crop we can work with. You then need to factor in how the ingredients are processed to maintain the nutritional profile of Huel and ensure it is allergen free (especially the oats for gluten-free products), which cannot be done by everyone.
Add on top of this our own quality and safety standards that we require suppliers to meet and third party accreditation organisations’ standards and this places further constraints on the suppliers we can use.
Yes, of course, cost is a factor because part of our mission to provide a nutritionally complete, affordable food. However, it is not the main factor. This is why we have a whole department dedicated to procurement, another to technical and quality, another to operations and another to nutrition to ensure the ingredients that are used in Huel are the right ingredients from the right suppliers.
5 Likes
So oats is the main ingredient of Huel and these are grown in the UK. Oats are widely grown in the UK, so this makes sense.
Pea protein is the second ingredient; plenty of peas are grown in UK and Europe, is there not a reputable supplier nearer to home?
I don’t think he was talking to you, he was providing some much-needed encouragement to everyone else… to stop us all from telling you where to stick your “feedback”
7 Likes
That genuinely made me LOL.
This is beyond my knowledge but I have gone and pestered some other people in the office. We use yellow split peas which are different to your average garden pea. I’m told most is grown in Canada, but also in China. China allows us to meet the demand required, Canada does not, and China also has a much better set up and facilities to process the raw material too.
3 Likes
Ah, yellow split peas are grown in the UK, but admittedly not that many, and as such I expect would be expensive.
OMG! Fraud!!!
Does this picture on your website look like yellow split peas to you?! They are quite clearly green!
@Hugh_Ler will probably sue now…
https://uk.huel.com
4 Likes
It’s those pesky Chinese - terrible food standards AND colour blind 
2 Likes
It will be Pink Custard next…
2 Likes
Perhaps they are soybeans!
Im pretty sure if i contacted trading standards, tht it would actually be classed as fraud
None of what is in that picture is in the product what you buy, especially not in those quantities, how can you show a large bowl of coconut chunks when in reality it is mct powder in the product, and it makes up less than 1% of the product
Well if youre such an angry little person and this topic is upsetting you so much, may i suggest a time out in your safe space and maybe not entering the topic in future
Do I detect a certain lack of humour in here?
4 Likes
Psst! Have you also heard Cadburys don’t give you a glass with any of their bars of Dairy Milk. They don’t even give you a plastic cup, let alone a glass and a half.
But even more scandalous…
…Esso don’t put a tiger in your tank!
6 Likes