Subscription on guest account

I placed and recieved an order with a subscription on a guest account. I then made an account of my own and can not see the subscription or previous orders. Now i cant cancel the subscription because nothing shows. Emails fall on deaf ears, website is useless , so im on here looking for help. Im close to blocking payments from my bank directly if not resolved.

Hey!

I just dropped you a DM so I can look into this for you.