First time using Huel. So far, I really like the product. It’s makes work a breeze. However, I’m very disappointed with the customer service I’ve received so far. When I placed my original order, I added an additional shaker (that I paid for) to be included with the free one for a first time user. However, it was no included in my first shipment. I emailed customer service, they responded quickly and sent another one out. However, they sent it to the completely wrong address. Since then, customer service has provided no response to my various inquiries of when they will send another.
It’s frustrating as a first time user when my girlfriend and I have not both been able to fully utilize the product because we only have one shaker. Although I’d love to continue using this product, I need reliable support and will certainly look elsewhere for my nutritional needs if this is the service I can look froward to in association with this product.