First Order

Just received my first months supply, in the box i was expecting tee shirt, drinks container and two HUEL pouches, however no tee shirt or drinks container was included, do they arrive separately?

Did you add the shaker/t-shirt to the order? You have to add it separately and then it arrives with the pouches.

if you did, I’d email the customer support team - I’ve found them to be brilliant for sorting little snafus like this.

It looks like you’re based in the ROI? For EU orders you have to manually place the ‘free’ items in your basket for them to be included. In the UK fortunately first time customers can be identified regardless of whether they add the bundle or not.

Email us on info@huel.com and we will sort this out for you :slight_smile: