Friends referral code not working


#1

Hello,

My friend has recommended Huel to me as he raves about it, he sent me a referral, i clicked the link, signed up the the mailing list, received the email with the code, picked what I wanted and tried to order but the code doesn’t work it says “Unable to find a valid discount matching the code entered”

The order is for £90 of products, so definitely meets the £45 minimum.
I signed up for an account, hoping that might fix it but it still says the above.

I cant think of any reason why it isn’t working.

Help please.


Apply a discount code to a subscription?
#2

Hi Michelle,

Are you using the code to sign up to a recurring order?


#3

yes that is what I’ve been trying to do.


#4

I’ll PM you then!


#5

Thank you Gulliver.


#6

Hi

I have the same issue and am also trying to sign up to a recurring order.

Please help!


#7

Hi,

I am having the same problem, is there a fix for this?

Alex


#8

Our refer-a-friend guide mentions that refer-a-friend codes don’t automatically work with recurring orders - if you drop us an email at team@huel.com, we can switch it over for you!


#9

Thanks! I’ve emailed the team.


#11

Hi
I’ve been trying to use the £10 refer a friend discount code for a single purchase (want to test before I subscribe) but I never received the email from Huel and now its not letting me try again.
It’s not been sent to my inbox or junk

Any help would be appreciated

Thanks