I love this idea. Logistically it’s probably impossible, at least in the near future. I’m sure Huel had a plan to scale up their production, but over the next few years, not the next few weeks.
Huel could (maybe) increase their incoming raw materials by 10x, but they can’t increase their output by 10x. Even if they immediately hired 10x more staff, they don’t have the equipment.
It’s like how people expect the supermarkets to smoothly switch to home deliveries. Unless we all pray to the God of Refrigerated Vans, they simply can’t.
Hopefully there are things Huel can do, and they’re doing it. I really hope so. And there are things all of us can do too, especially if we have our own transport and are not particularly vulnerable to the virus.
NHS Volunteer Responders has been set up to support the NHS during the COVID-19 outbreak. To do this we need an ‘army’ of volunteers who can support the 1.5m people in England who are at most risk from the virus to stay well. Our doctors, nurses and other professionals will be able to refer people in to NHS Volunteer Responders and be confident that they have been matched with a reliable, named volunteer.
Hmm. Given that getting ready-to-eat/drink Huel products out to every NHS site in the country within a few days is likely to be impossible logistically and in terms of stock, how about a more long-term approach?
Extend the current “Military Personnel and Students only” discount to include NHS workers. Permanently.
We did speak to the local hospital, they weren’t interested.
So we are going to look at other ways. Please remember we are very short of stock (and out of stock of some products), our team is currently struggle to keep up with demand (manufacturing, logistics, etc.) our customer service team is struggling to keep up. There is no online system to valid NHS staff unlike students and military. And finally in total over the last 4.5 years we haven’t made a profit overall.
Thanks for trying, every little helps at the moment!
If you were interested and able to extending your discount to the NHS and emergency services, the system they use is the Blue Light Card which can be used for online or in store discounts (similar to the Defence Discount Card used by the military).
Thanks for considering this @Julian, however as a frontline NHS doctor in A&E, I want to say that we actually don’t need free or discounted stuff. We have job security and are lucky enough to be able to leave our homes each day to go to work. There is enough food in shops. It’s nice when companies can offer free/discounted stuff, and none of us feel too bad taking a free coffee from high street stores who have dodged taxes for decades. But not from a relatively new company with a small team of dedicated folk mostly working from home and still trying to keep everything running for customers. We would rather you get through this and come out the other side as best you can (Huel has made a huge different to my working life!) without the additional struggle of trying to offer something that is largely impossible.
Just keep making good stuff, and keep your staff safe. We’ll be grand.
Yeah I think if Huel could manufacture PPE or ventilators it’d make more sense for us to bug them to do things. As a food manufacturer, they just need to keep on keeping on.
It bothers me during times of crisis that we treat NHS staff as noble heroes, struggling against impossible odds. We created those conditions over the past couple of decades, through our own selfishness. We should be ashamed that you all have to work understaffed, without proper resources, because that’s not the inevitable, immutable state of a health service. We allowed this, and repeatedly encouraged it at the ballot box.
It doesn’t help anyone to say this now, but it’s something all of us need to remember. Every NHS worker who gets sick because they don’t have suitable protection, is sick because some posh crook decided not to spend the money.
The problem with the hero talk is, it creates the expectation that medical staff should continue working despite not having protective equipment. Heroes are selfless and never stop fighting. It’s not right! Putting your own life in danger is not part of the job. If it was a sudden plague from space, that we didn’t understand, then sure. But this is a coronavirus. We know how they work and how to avoid being infected, and in the UK we had months of warning. Nobody in the health service should be in danger at work.
You might not get an official reply until the morning so I’ll have a go. It looks like you need to create a new account on the Huel store, using your NHS email address. I don’t think there’s a way to change your email address so you have to make a brand new account.