Hey to all you Hueligans!
Some of you may have wondered where I had gone the last few months (most I expect wouldn’t have noticed too!). More on that later, but for now I want to use this post to introduce the Huel admins and moderators you will mostly come into contact with! That way you will know who to tag with specific questions!
@Charlotte_Huel - Charlotte is the new Tim!
You can expect to see Charlotte here most days, replying to your general queries and keeping this forum the supportive and motivating place we want it to be!
@Dan_Huel - General nutrition and sciency stuff!
Many of you will be familiar with Dan already. Dan will be replying and engaging with you on most of the nutrition related topics here. Don’t expect Dan to pull any punches, he knows a thing or ten about the world of nutrition!
Introducing @Dom_Huel - our customer experience rep here!
Remember that if you have specific questions regarding your order or delivery it is essential you contact our team on email@example.com or WhatsApp. We don’t reply to tickets here as we are able to reply faster and more thoroughly via email. Dom will be responding queries like this when the answer is likely to benefit the wider community
Other people you might bump into here:
@CharlotteMW_Huel - Charlotte is our USA Dan not only that but Charlotte has a huge amount of knowledge regarding Clinical Nutrition, so any of those specialist questions you can be sure Charlotte is gonna answer!
@JamesCollier - the big man JC is the co-founder and Head of Sustainable Nutrition at Huel. He literally designed the Huel formula! James also has 27 years experience in nutrition and dietetics including working with the NHS. You can expect James to drop into interesting conversations or anything related to our formula
@JamesM_Huel - James is Huel’s CEO and loves to read the forum and hear what our community are saying so you can expect what you write here to be seen and listened to by James. He’s a busy guy though, so perhaps don’t tag James in (too many) posts!
@Igor_Huel - helping out any of our Polish Hueligans We want the forum to be a place for all our community. We have so many amazing Polish Hueligans it feels right to have Igor here to support you!
That’s the team on our Global Forum here. They will endeavour to make sure this forum is fun and valuable to you, so if you have any suggestions then drop them a DM! Any questions then drop them on this post! Don’t forget, if you are from the USA we have a US forum for you at discourse.huel.com.
Anyway, briefly about me! Sorry I’ve not been around the last few months, I’ve actually taken a sideways step away from Community and Social Media and in 2022 I asked if I could move into a role in Product Marketing. Since December I have been learning the ropes of how to manage our Hot & Savoury range!
I have been the community manager at Huel since 2016 (hey it’s actually my 7 years at Huel today ). Being here on the forum has been the highlight of the job and it feels very strange to step away from it. I’ve loved getting to know you all through the wildest times and troll accounts that appear here!
So, I’m not going anywhere, I’m right here at Huel HQ working in the background on our H&S range and trying to make it the best it can be. There’s a few damn exciting launches coming up which I have inherited and I can’t wait to get them over the line. I’m excited about the opportunity to learn more. If you ever want to chat you can just tag me or drop me a DM but don’t expect me to not occasionally comment here too!