A seemingly-vast number of H&S complaints arise because otherwise-food-savvy users are finding it almost-impossible to get a consistent ratio of pasta to powder.
So why not create an H&S bag with two internal sections - one plain pasta, the other just powder.
On the instructions, tell users to use one scoop of each (assuming that’s roughly correct - if not, my whole idea might need some more thought…) and voila - every serving has the right ratio of ingredients.
Ok, I’ve donned my asbestos flame suit. I’m ready for your ridicule, people of the internet
This is something we could consider, however, as the ratio of pasta/grains to other ingredients varies from flavour to flavour, we would have to do a lot of tinkering on our end to make things consistent across the range. Unnecessary? Maybe. Needed? Maybe.
As some of the other comments suggest, the easiest way to get a good scoop is to give your pouch a proper shake before serving. No scoop is ever perfect, but we can get close enough if we try
I always think that Huel H&S can come in smaller “paper bags” within the big bag. So, when I open the big bag, I have 7 small paper bag inside. One for each meal. Each bag having the correct mix of ingredients, bringing the ideal consistency. This is probably the biggest wish I have for Huel H&S ever since I became a Hueligan
If the reason that you wouldn’t do paper sachets in a box of 7 meals is carbon footprint, surely you also can’t do individual plastic pots?
I would have thought that paper sachets like many porridge and soup companies use would be better for the world than pots?
Yeap both great points, let’s put this into context.
With the current 7 meal pouch adding 7 paper bags would be an increase for not much gain.
But maybe a single use pot in a supermarket is an improvement. Here’s my thinking, people in a supermarket may pick a ready meal or a pot noodle which are less nutritious, less sustainable (depending on the packaging and if they’re animal-based) and may be more expensive too. So it’s about what are the alternatives.
I think that honesty is the best policy, or at least say nothing rather than say something that isn’t true.
No we aren’t doing sachets because it increases costs is fine as an answer.
We want to flog pot noodles because we think we can make more money and reach extra customers is also fine.
With regards ‘there is no benefit’, that is also relative. No benefit to HUEL, sure, however benefit to the customer: certainly. Regardless not everyone would be happy, ‘oh I like 3 scoops’ etc.
Definitely, it is a great medium to grab people into the world of Huel, but for those of us who consume it every single day, I don’t think it’s viable. There is going to be far too much packaging.
7 meal pouch, basically recycled paper bags, is it too much of an increase? I am not a production specialist, but, if the concern is packaging waste, surely 7 recycled paper bags is much less of a waste (not sure even if this classifies as a waste when recycled paper bags are used). The gain is, perfect consistency and just the right amount of nutrition, every meal.
I don’t think this is crazy at all. I’ve often thought I’d quite like to be able to buy the sauce separately so I’d boil my own pasta and make up the sauce saving me the headache of getting the ratio right (which I do stress about!)