Guys where is the Mac & Cheese? It‘s not available on the (german) website anymore. Neither is the carbonara in the bag. These are my favourites
Hey!
We have decided to discontinue some flavours of our Hot & Savoury pouches in Germany due to the high number of customer complaints. However, we are however offering our Spaghetti Carbonara in our Hot & Savoury Pots!
Sorry for the disappointment! If you have any further questions, just let us know
Carbonara is my favourite so thats good. But mac & cheese… R.I.P. thank you for clarifying
High number of complaints? Whazzat then?
Sometimes things just don’t work and we’re okay with that!
We do the best we can to try and make things that will work in multiple different places. Granted some take off and some just don’t. We learn from it and we go back to the drawing board to see what exciting updates we can bring next
Hey. Mac n cheese is still as good as ever in the UK. Wondering if you can buy it from the UK?
Mac & cheeze is still available on the UK site so don’t you worry about that
I wouldn’t say 6 flavours containing caramel is a problem
Are you not a big fan of these flavours?
Hi @Mark_Huel I find all the caramel flavours overly sweet. Especially the coffee caramel which is definitely 2nd best to the original coffee flavour. I have tried the new black rtd cafe latte but it has a very strange aftertaste/mouthfeel which i cant explain properly.
Appreciate the feedback
Is this with everyone you’ve tried or just a one off?
As one of those examples of “different strokes for different folks (said the old lady as she kissed the cow)”… Iced Coffee Caramel is my favourite flavour currently.
Yeah I like it too and don’t find it any sweeter than if you got an iced caramel at any coffee shop chain. Adding sweetness is definitely one of the go to methods to mask unpleasant after tastes from high protein ingredients – Rokeby’s 30g RTD protein smoothies all taste great (probably the best tastes on the market) but have a shed load of sugars in them too.
We completely get that everything we produce will not be for everyone but this is why we try and give as much variety as we can so people can find things that work for them!
Super pumped you’re a fan
It would be good if we could have the. Old mac&cheese back as my husband and I don’t like the new one in the uk! Yes bring back original coffee flavour shake back not coffee caramel as we used to buy that too.
When are we also to have a Hot &sweet like hot &savoury but hot dessert flavours would be nice or a hot porridge.
Appreciate the feedback. I’m sorry that you are not a fan of the new versions. In terms of changes, what was it you did not like?
It’s an idea and we are always open to them. Say you could have any Hot & Sweet product from us, what would it be?
So we have thought about this and in the end we thought that this wasn’t quite right and weren’t sure customers would buy a protein porridge from us. As I said above, we do listen to Hueligan’s suggestions. We’ve got lots of exciting things cooking so maybe we need to add this back to the suggestions bucket.
I guess many consumers see porridge as a seasonal/winter food so perhaps how about a hot desert like a rice pudding pot - with different flavour options - coconut, raisins, maple, vanilla, cinnamon, nutmeg etc.
It’s an idea!
Imagine if we did a Hot & Sweet dessert type thing, you could serve a 3-course meal of Huel
Hi the taste of the new mac&cheese tastes nothing like the old one and wasn’t very nice.
Yes that would be great
Yes please