Understood!
Of course we’ve gone over the whys quite a lot on the forum, but I still don’t want this to dismiss your feelings on this issue!
Essentially, the changes have been made to make sure you get a better experience. Without these changes long term, we could have seen these products be removed, and that’s what we both don’t want to happen.
Understand things can get lost on the forum so here is the thread on why the changes, which should hopefully answer all your questions - Hot & Savoury update - real talk
Yeah, the plastic has gone up with single-serve, but we didn’t make the change lightly. A lot of people struggled with consistent portions in the bigger packs, which led to a poor experience. The pouches aren’t recyclable, but they’re lightweight and less than 3% of the product’s footprint. It’s a balance, and we’re always reviewing our packaging.
With the plastic pot, we’re able to source our packaging from a local supplier based much closer to our manufacturing sites in the UK, resulting in an overall reduction in CO2 emissions.