Postage Increase

Huel have just increase the amount to £40 for free shipping which I guess could be the second increase of the year. What this means is anyone buying subscriptions for less than £40 like RTD’s will have to purchase 2 if they can afford it, add in something they don’t want to get the price over £40 or just pay the extra £3.80 (10%) to their order making the subscription discount pointless.

There is also an increase from £40 to £46 for any discount codes being used.

I just want to say I love Huel and their products and its sad to me that I have had to change around my quantities after the last price increase so I am not having as much Huel as I did before but again with certain subscriptions I now need to reassess what I can afford and maybe hang back an extra month and just increase my order.

Will this be affecting anyone else’s purchase?

as that only affects 1 subscription scenario of someone regularly buying one box of RTD, could you not just buy two boxes and double the duration time of the subscription? so you keep the free postage and actually pay less for the product as the unit price reduces per bottle?

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are you in the UK? I haven’t tried buying just yet but theres a banner accross the top saying “free delivery for orders over £20”

if that’s not correct then I guess that should also be removed

the delivery page says it comes into effect in April.

ah yes…I see it now! 4th!

guess I should put an order in now

although I guess it doesn’t matter too much…2 bags of powder is above 40 anyway!

I did mention this as an option

yeah I just thought you meant that they had to increase the monthly amount - sorry for the confusion.

If you are someone who purchases 1 box of RTD on subscription, then yes you will need to add something else, but no other Hueligans should be affected. Really sorry that this is making you reconsider which Huel you can afford. Perhaps add in a Bar or a different flavour RTD?

i can’t afford huel any more. it was great for a while but after covid loss of work etc it is too hard to afford. and-having to order two of everything is ridiculous!

i am in the US and now get food assistance- if huel is classified food it should qualify as an item that can be purchased with food stamps. come on huel- what would you lose?

I’m not familiar with the food stamps scheme in the USA, so I’ve read some basic information around food stamps.

SNAP payments are calculated by multiplying a household’s net monthly income by 0.3 and subtracting the result from the maximum monthly allotment for that household’s size

And then those eligible get that equivalent in food stamps, right?

Looking at what can and can’t be bought with food stamps I think the only limiting factor is that Huel isn’t widely available in brick and mortar stores. I’m probably wrong here, so please do correct me, but it doesn’t seem like something which is down to Huel i.e. we don’t have to apply to be accepted by the SNAP scheme. We just need to be available and meet these criteria.

Any food for the household, such as:

  • Fruits and vegetables;
  • Meat, poultry, and fish;
  • Dairy products;
  • Breads and cereals;
  • Other foods such as snack foods and non-alcoholic beverages; and
  • Seeds and plants, which produce food for the household to eat.

Households CANNOT use SNAP benefits to buy:

  • Beer, wine, liquor, cigarettes, or tobacco
  • Vitamins, medicines, and supplements. If an item has a Supplement Facts label, it is considered a supplement and is not eligible for SNAP purchase.
  • Live animals (except shellfish, fish removed from water, and animals slaughtered prior to pick-up from the store).
  • Foods that are hot at the point of sale
  • Any nonfood items such as:
  • Pet foods
  • Cleaning supplies, paper products, and other household supplies.
  • Hygiene items, cosmetics

Which we do. Huel is consider a food legally, we don’t have a Supplement Facts label.

So it seems like you can buy Huel with food stamps, we stock our RTD in a number of stores in the USA, but particularly NYC. We’re in a ton of independent grocers and delis in NYC, as well as some Key foods, C-Town, Fine Fare, Associated. Possibly CVS too.

It doesn’t look like SNAP have much availability online, only Amazon, Walmart and Shoprite. We don’t sell Huel in these stores but we can look to in the future.

Hope that helps answer, but right now it doesn’t seem like it is down to us.

ok thanks for clarifying- will look into it further. appreciate your detailed reply :slight_smile:

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i was just checking to see if huel has now qualified for food stamps but apparently it still doesnt. i see that soylent does qualify but not sure why at this point- though i would never drink that. i hope this changes so more people, myself included, can afford it in the us!

Could you talk me through how you’ve found out Huel doesn’t qualify? In my previous post I said I had read that we don’t have to apply for qualification. We just need to be available in stores which accept food stamps. So, I’m interested to learn more about how we aren’t qualified. Did you ask the shop assistant why they wouldn’t accept Huel? I can pass this on if we feel like it’s something we can change.

ok thx i’ll check into it

hi tim. it looks like you have to fill out an application form in order to be able to accept food stamps. here is one article on it. i hope this helps! thank you so much - bev miller

sorry- the below does appear to have to do with a bricks and mortar store…. will keep looking…

Thanks, this seems to detail how the store selling Huel may apply for the program. Which suggests that it isn’t for the manufacturer to apply for. Rather the store needs to apply for the right to accept SNAP and EBT payments.

I still think it will be up for debate from the store. Despite Huel not having a supplement label a store may treat it as such, but it should fall into

Other foods such as snack foods and non-alcoholic beverages;