Something weird has happened!

On my last order I added a new subscription to my account and once I paid I got a strange email.

The first was my thank you for my order as per normal however, the second was asking me to create an account as if I didn’t already have one or was already ordering from an existing account. Has anyone else had this when adding a new subscription?

This may have been sent to you by accident, but sometimes customers that have a subscription don’t always have an account set up. To make sure you don’t have two disconnected accounts, please send an email to so we can check this out to make sure all your subscription orders are in one place!

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