Student discount not working

Hello - the student discount (obtained from the student beans app) doesn’t work with an error code not found.

The agreement on codes is between Huel and Student Beans and the error is on the Huel site.

Huel customer service told me to ‘contact student beans’

I mean telling a customer to sort out either Huel IT or marketing issue is a pretty odd and disappointing customer service response.

We’re so sorry about this, this definitely seems to be a fault on our end and we apologise for misdirecting you.

We’re getting the issue sorted for you now and you’ll get an email response shortley from the team making sure to fix your code.

I’m sorry we let you down here :heart:

1 Like

That’s awesome, thankyou :relieved:

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