I find the new website layout really difficult to navigate. It’s confusing and tricky to find anything.
I can see how it’s designed to lead new customers to more items and let them what’s available. But if you know what you want, or just want to have a browse it’s really fiddly and tricky
That doesn’t sound right, we put lots of hard work into the website to make it so much more user-friendly so I’m sorry this isn’t the case for you!
That was my experience too
I guess with time we will get used to, but it’s true that it feels like a mess in the beginning