The other week my shipment of Huel was delivered to ‘me’ and signed for, but unfortunately it wasn’t actually delivered to me. £50 is quite a lot of money so I was quite worried that I would be out of luck however after emailing customer services about the issue, I got a response within 3 hours and today received a fresh delivery, free of charge!
I must say that I am incredibly happy with my experience and glad to have Huel to drink again.
P.S. I love the new pouches. Thumbs up from me.