Help with customer service email or telephone number

Hello
Just wondering if anyone has a better email to get hold of huel directly rather than the bot thing. It just keeps sending me back to wrong pages or says someone will be in touch but they havent emailed me yet. Ive tried whatsapp got through to someone explained my situation & they just told me sorry you should of got an email with a code which I didnt. So frustrating just want to speak to someone.
Thanks for your time people, have a blessed day whereever you are :smile:

Try Facebook, they were quick to reply to me there

Yeah I spoke to the bot twice today and all it asked me for was my name and email - whoever gets it will have no idea what my problem is :sweat:

Hey Beth! Iโ€™m sorry to hear how you feel about your experience so far.

The quickest and easiest way to get in touch is by emailing us at team@huel.com (UK) or support@huel.com (USA). To clarify, the purpose of the bot is to collect information to help us resolve your query in the most timely manner, or provide solutions for queries that can be resolved on the spot without human intervention.

Donโ€™t hesitate to let me know if you have any questions regarding the above :grinning:

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