How do I add hot Huel to an existing order?

wrftaylor · September 20, 2020, 2:19pm

I have a subscription to regular Huel. Can I add hot Huel bags? Doesn’t seem to let me on the site.

DunsfordMage · September 20, 2020, 3:54pm

Strange, just checked and I have this:

Which gets me to this:

wrftaylor · September 21, 2020, 9:55am

No such option for me.

wrftaylor · September 21, 2020, 9:55am

The forum only lets me add one photo per post so apologies for multiple posts

wrftaylor · September 21, 2020, 10:00am

wrftaylor · September 21, 2020, 10:00am

wrftaylor · September 21, 2020, 10:03am

Ah, it’s just appeared in the upcoming deliveries section.

I will leave this thread up in case the Huel Digital UX team want to have a look.

Mivexil · September 21, 2020, 10:43am

Yes, it’s a little confusing. You have to add from the Upcoming Deliveries screen - editing the subscription will only let you set amounts of whatever you’re subscribing to. If you want to actually receive H&S regularly, you need to set up a separate subscription for it and manually match the delivery date and subscription length (I’m hoping Huel delivers those in a single package, but I’m not sure about that).

Phil_C · October 4, 2020, 2:39am

they’ve changed this now so you can add other single items to your subscription in the same way you can with one time orders.