It doesn’t seem to actually taste like cookies and cream…it doesn’t taste bad but it doesn’t taste like what it…should(?) either, more of just neutral, unflavoured yet not oat-y taste. The batch number is FP4346
There are no oats in Huel Black so that probably doesn’t help the situation
I posted a while ago the flavour had changed, so had others.
So it definitely has. I took it off my order. Shame as was class before the change.
like it looks like cookies and cream, smells (I think) like cookies and cream, but the taste is just . I saw that post and wasn’t sure if I should/would post it there because I couldn’t know if it’s because of a recent flavour change or just a batch issue
Sorry to hear this, it certainly should taste like it so odd that it doesn’t!
Can you please drop us an email at team@huel.com so we can look into this for you?
Never tried it myself, but this flavour is the only one an ex-collegue liked, even though he disliked almost all the others. Maybe a bad batch. But the Huel team does a good job at checking such issues out and fixing it. It is impressive how customer oriented they are.
I have that batch number too and created an account just to vent about it - or C&C generally, not sure as it’s my first purchase of this flavour.
My only experience is with the V1.2 era and I’ve tried them all now, as well as every H&S pouch. This was the last to join my subscription, and previous to this I would have placed every Huel offering on a scale between great and edible (would like to think the Mac & Cheeze will be worked on but it isn’t bad, just weak and non-cheese-like for my tastes).
C&C is the first that’s led me to question life choices halfway through a serving, and the first where I can’t get my head around the taste buds needed to find it enjoyable. I’ve gone back to it a few times since because I’m a glutton for punishment and wanted to challenge the second thought further, but no I’m confident it’s objectively rough. If this isn’t a bad batch then I advise dropping it altogether Huel, as I would have dropped you had this been my first experience lol.
Lastly, I would totally pay extra for a peanut black edition if an employee reads this and is considering more flavours (UK member).
Welcome to the forum!
Appecheiate you sharing your feedback on there! Reading between the lines here I’m going to say that flavour is the problem here. That being the case, what was it about it you didn’t like it?
If I had a pound for every time this was requested It’s feedback that I’ll pass on for sure!
Hi Mark,
I could pick up notes of a cookie and cream flavour but found it had a very tangy aftertaste, which quickly became the dominant flavour in my mouth. Would most closely associate it with the taste of soured milk. If there’s an audience for it though then don’t pay much attention to me, I get on well with all the other flavours.
Praying for the peanut
They had a peanut edition in the US market but had to drop it as they couldn’t guarantee no allergen cross contamination in the manufacturing facility - so wouldn’t hold your breath on that one for now….
Really miss this one
Agreed! It used to absolute oreo brilliance now its absolute crap since the new update, ditched it for another flavour, no idea what could have caused it to be such a drastic change!!
Soured milk is not what we are going for, sorry about this!
Can I get you to email over the Batch details to team@huel.com so we can raise this to make sure that there is no trends or anything
Prior to version 1.2, this and many other flavors were a real treat. It’s definitely not just you, there are multiple posts on Reddit and even on this forum, including this one I created: Huel Black v1.2: better or worse? - #33 by Mark_Huel. I was having one or two shakes of the Black Edition V1.1 daily and enjoying every single sip, but ever since the update, I just can’t stomach them.
I had mostly given up on them until yesterday, when I stumbled upon a few bags I had stashed away while cleaning. I decided to give them one more try. Cookies & Cream, in particular, used to taste like fresh Oreos with actual cookie crumbles in it. Now, the best way I can describe the taste is fatty mulch with the faintest hint of cookie flavor. I had to throw the bags away and came back to the forums, hoping the Huel team had finally fixed this—but it doesn’t look like it.
What saddens me most is that their social media team will, of course, never admit to lowering the product’s quality. Instead, they lean on arguments about taste being subjective and claim that the changes were based on customer feedback. (I had several “Hueligan” friends, and not a single one had an issue with the taste of the Black Edition before the changes.) Oh well.
Quality is never something we’d compromise on so I want to assure you on this. Yes taste is subjective and we’ll hold our hands up when we get something wrong but we understand that the taste sometimes isn’t for everyone.
We take every complaint seriously and look into them to see if there is an issue and if there is anything we can do to resolve it. Please drop us an email at team@huel.com and we’ll look into this the batch you’ve received and help best we can
I got another bag to check. Same taste.
Just not as good, old one tasted brilliant. This too sweet.
I just know sales will have dropped on it so that’s indicator as a business.