New flavour

oh my god received my monthly subscription and as always couldnt wait to open my box. really disappointed to say the least with the ew flavour. :frowning: loved waking up to a colf coffee huel and now cant even stand it. please please tell me the old version is available???

It is. Its called “original” on the shop page :slight_smile:

1 Like

Sorry to hear you aren’t a fan. For those on subscription you would have only received the New & Improved if you had manually changed your subscription. Could you let us know if this is not the case?

Our Original Vanilla Huel is still available and you can change your subscription to include it by following these instructions

Hope this helps!

HI Tim

Oh thats great but I have a months worth! would you exchange 3 unopened
bags?

Yes subscription stopped due to holiday

Thanks
Seema

Absolutely, you can return any unopened bags or bar boxes you have in return for an exchange/refund, providing your order was placed within the last 30 days.

Our returns/refund policy and instructions can be found here: https://uk.huel.com/pages/refund-policy. If you have any other questions to ask then just drop team@huel.com an email.

If you need anything else, please let us know.

Hi Tim

could you please tell me how i can change my subscription to the original
vanilla flavour? i cant seem to find it on the website.

thanks
seema