Have you not got anything else to do but justify not only non delivery of goods but as well disappearance of £440 pounds from Huel Huel software systems? Of neither delivery, nor credit showing in account? Vaporized into thin air…I could live with non delivery for a few days, but have to get funds back soon so I c add make alternate system arrangements.
Accusimg me of aggressive behaviour is yet another claim of yours to justify what’s wrong. Making unnecessary personal remarks remarks about others and being presumptuous is something you should try to control - not impressive in the least.
Obviously it’s ot good that anyone is waiting 2 weeks for Huel - did your paid for money also disappear from their systems without delivery. If you choose to take it like that’s very magnanimous of you. I can’t afford this.
The world over this is not accepted practise. Accounts should be kept accurate at all times.
Other deliveries are delayed too. But none whose systems show that your money has disappeared and there is no updated information. None about what happened to your money or order.
This is not the usual delayed delivery. Software systems don’t fall apart because inventory is delayed.
I either want an acknowledgment that they have made a mistake and my money is safe, or they should refund. There is no other way.
After reading my email with full itemized details that have asked me to send them a list with full itemized details.
This despite the fact that they already had 2 detailed entries emails detailing the original order and what was delivered.
Clearly they have not bothered to read any of the emails. Why should they when you are here to push back on those who have lost money and time in addition to no delivery?