Order Not shipped

Placed my first order on the 4th July. Got a notification this shipped on the 6th July, since then the tracking of the shipment hasn’t changed from a note saying the shipping order has been created but the delivery company has not received the parcel from Huel yet.

I have sent 2 emails to customer service with no response at all. Order #7954962. How do I actually speak with someone to progress this please?

Thank you for sending this over. As you probably have seen, cx is a little busy right now and trying to get back to people as soon as they can.

I have flagged your email to get someone to get back to you.