Eek, any idea what happened here? Just opened a huel bar and it has some plastic tucked into it.
Solid plastic or plastic film?
It was plastic film, couple of inches long of it going through the bar like a plastic vein.
Hopefully you’ll get some complimentary bars for the disappointment of receiving an adulterated one. If you still have the plastic I’d keep it; if it isn’t obvious from the pics, Huel might appreciate getting it back to help figure out where the contaminant got into the process.
We’re really sorry to hear about this, it’s totally unacceptable and I’ve emailed you regarding this using the email associated with your forum account. This has never been reported before so we are keen to get to the bottom of it and ensure it never happens again.
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