I’ve just had an order confirmation from Huel for my subscription but it’s showing only one bag instead of two. I’ve emailed team@huel but i’m worried it might take a while for them to respond and it might be too late before this is dispatched. Is there any way to contact them more urgently?
Edit: Just checking the site, you can only order a minimum of 2 bags at a time so i’m really not sure how this has happened.
Also, I’ve just noticed on my subscriptions page I now have two subscriptions for some reason, one for my normal order of two bags, and this new subscription for one bag, so something has really gone wrong here.
How strange. They seem to be super efficient at getting orders out the door, so it might not be stopped in time, but I would think the picking/packing team would notice that it is a one-bag order and query it. Hopefully