When does my first subscription order arrive?

Sorry if this is a silly question I can’t actually find an answer, which makes me think it is the obvious one.

I’ve just signed up for a subscription after only ever placing one off orders, I can see a renewal date three weeks from now but just to check, I will receive an order now too won’t I?

When you start a subscription does it also dispatch an order immediately?

Yes, when you start a subscription, it dispatches an order immediately. You should see those details under Order History. The renewal date is for your next order, not your current order.


Great, thanks a lot :grinning:

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No problem. Always happy to help. And welcome to the community!