It can happen… DPD sometimes put their deliveries into the wrong van or send them to the wrong depot or sorting hub. I’ve had parcels go missing, get damaged and even end up in another country!
Never had problems with my Huel deliveries but plenty problems with other DPD deliveries.
On the bright side, if your parcel has been returned to Huel that should speed up the resolution for you!
Sometimes DPD issues can take a while to solve because if the parcel is lost, they have to investigate. At least you know where yours is!
Huel will be able to send you another as soon as they get your email I expect
Thanks Tim . I understand mistakes can happen I just wanted to be a bit more aware what was going on as I wanted to kickstart with huel again from the 1st this month so was a bit disappointed . £40 is a lot to me too . Thanks again