Can’t access My Account! Help!

#1

Hello, has anyone got any ideas why I’m getting stuck on “fetching your payment methods” when logging into my account?
It accepts my user name and password and I get the same issue on iPhone and Windows PC. Help!

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#2

Accessing my account works for me which is of no help to you though. It does seem that different people are experiencing different problems with the website. If you have already tried multiple platforms and browsers then you will have to wait for @TimOfficialHuel to pop by and investigate.

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#3

Hey Dean, I’ve forwarded this one to the engineering team. Sorry for the trouble.

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#4

@TimOfficialHuel Thanks for the responses. I’ll keep trying but still experiencing same issue.

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#5

Hey Dean, could you try this one again? You should be able to login in now :blush:

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#6

Hi @TimOfficialHuel yes I can access my account now! Thanks.

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