Cancel Paid Order


#1

So I’ve been a bit silly and forgotten to delay my subscription and I’ve had a payment come out today which I didn’t really want as I’m going away next month and don’t need the food.

Is there a way to do this online? I’ve emailed the huel support.

Thanks, Pol


#2

I suspect not, but on the plus side…it’s not going to go off for 12 months…


#3

Pretty sure there’s a very good refunds policy if you’re quick about it, support will know more!


#4

I have just done the exact same thing! I received the confirmation of funds being paid and contacted them immediately explaining it was my oversight. I hope they are reasonable as the order was too large for what I’ve been using and includes a flavour I was not keen on.

Fingers crossed!