Anyone else not being able to add Lite ready to drink to their subscription? When I go to add products, it doesn’t show the Lite range. Seems like the only way is to cancel the current subscription and do it again, since getting just Lite won’t give the free delivery. Might be an error on the website.
Ow this isn’t good!
Can I confirm with you, are you getting any error messages or anything when looking?
No error, just doesn’t show up on the list. I tried to click all the ready to drink range, in case it was maybe under the wrong one, but nothing. It also doesn’t show on the singles.
I can see it normally on the shop tho.
Hi Mark,
sorry to bother u, but did you get any feedback on this? Tried to do the whole subscription again, and the website doesn’t even recognise that I’m logged in and is treating as a new customer, if I click login at checkout, it brings me to my account page where we can place new orders or add lite.
Now I’m trying to add the below, which literally shows to me on my account, and it also doesn’t work.
ngl, I’m a bit annoyed not being able to place my orders. Never had problems before until like a month ago. I don’t see anywhere on the website for us to report errors on the page.
I’ve dropped you a DM so we can look into this for you.
Thank you