Can't seem to make a purchase on the website?

I am trying to start a new subscription of Huel as well as buy a replacement shaker (there was a plumbing issue in my house and I couldn’t wash mine for a week or so and nothing will get the smell out) - when I add the shaker to my cart, there is a secure checkout button, but when I add the subscription to my cart the button disappears and it is impossible for me to checkout.

I also tried going through the My Subscriptions part on my account, and that also completely failed, coming up with no products for me to add to a subscription.

It doesn’t seem to matter whether I have the shaker in my cart or not, but I don’t want to pay an extra £5 for a non-subscription purchase just because the website is broken.

I also don’t know how to get my referral £10 off.

I don’t think you can add a shaker to a subscription. Get in touch with team@huel.com and they’ll sort it out for you.

It’s on the Manage Subscriptions page.

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