First order has been delivered to the wrong address, not encouraging
That’s unfortunate. Do you know yet if it was incorrectly labelled? Or was it just an error by the delivery driver?
Cool. Thanks for letting us know.
You should either mail the Huel CS team at team@huel.com or contact them on WhatsApp for the most direct help.
if you’re not registered with DPD you can notify them of a lost delivery here
Really worthwhile reply there.
Hope you get it sorted to the guy, must be annoying.
It’s clearly an issue with a specific order and needs to be handled directly with Huel’s customer service. Forums are not a platform for a specific customer service issue. Posting a general moan on the community forum without any specifics is not going to resolve the issue.
Edit: I’ve just read the the original unedited post, which actually contained a lot more information, including reasons why they created a thread and their order number so somebody at Huel could look at it or contact them. Should have been left as it was.
I’m so sorry to hear this. Please send us an email to team@huel.com. We can then look into this for you.
Thank you.