Delivery delay

My subscription renewed 23 rd Sept for 2 items . One arrived DPD next day the other has been sent to Hived as a courier. It is now 2nd September and no updated on hived tracking and no sign of delivery, what is more annoying is delivery was paid for and had always been within the 2 day window this is the first time I have had this long a delay, is anyone else having the same experience with hived courier? I am now out of HUEL so will have to buy premixed at extra cost until the order arrives, very disappointed, order number 8132660