DPD Can't gain access to adress?

Ok so I live in an apartment building on a University complex and all packages are meant to be sent to our Post Room on Campus, I just ordered a package of Huel that was meant to be delivered today yet apparently it failed to be delivered due to “could not find your address/gain access”.

I can’t change the address from my apartment to the post room as the campus building that the rooms in does not have a post code due to being part of the campus, so my order is basically in limbo atm.

Sounds like something to call DPD about.

Sorry to hear you’re having problems receiving your delivery. Please could you email us on team@huel.com with your order number and we can look into this for you. Thanks.