I believe the edit button isn’t working on the subscription page. If you click it the screen just goes white and displays nothing. I’ve tried Chrome and Firefox and cleared all cookies etc with CCleaner. My OS is Windows 7.
I also think the edit and skip should be made more distinguishable as originally I read it as one hyperlink as they are both blue and I thought “what does edit skip mean?”.
If somebody else could verify if the edit button is / is not working for them it would be good.
Same here, tried Firefox and Chrome to no avail, turned off all AdBlockers, VPN, cleared cache, enabled cookies.
Edit: I’ve now tried Edge and IE on Windows 10, and Firefox and Chrome on Android to no avail.
It’s really annoying as I was having a bit of a mare with the webiste this morning and need to change both the flavours subsrcribed to, and the dispatch date
Any ideas @Tim_Huel, are your web devs on the case?
Hi, I just noticed the issue you were having and I believe its an issue with Huel Desktop version of the website, rather than with you. If you snap the Huel website the to left or right side of your monitor an option should appear like this at the top left on the main page:
If you click on Menu and scroll down to “Manage Subscription Delivery” then from there the edit button should work for you.
With my browser maximised I was clicking on “subscriptions and orders” on the left menu then the black view delivery button then clicking edit which took me to a white screen.
If I shrink my browser down to half size that menu button appears in the top left corner. From there if I click manage subscription delivery I can then view all subscriptions, active and old and click edit on the active one and change everything. This side of the website seems to still look like the pre-revamp version.
I’m not sure how this bug prevents the edit button from working on the newer side of the site though?
This is some serious dedication to Huel-buying!
Any other website and we would all have given up and bought else where by now
It’s like a game of crystal maze trying to work out how to order now