English site access

Hi.

As I currently live in Austria, whenever I try to access huel.com I am transferred to de.huel.com (German version of the site).

So is there any way to stay with English version/language and not to be forced to the German one?

Thx.

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I cannot even open link:
https://huel.com/pages/huel-version-2-1

without being redirected to https://de.huel.com/ after 1 second.

That’s definitely not enough time to read that announcement. :slight_smile:

I’m not sure if it’d allow you to purchase to Austria, but purely from a site access standpoint, download a VPN (eg Hola https://chrome.google.com/webstore/detail/unlimited-free-vpn-hola/gkojfkhlekighikafcpjkiklfbnlmeio?hl=en) and select to browse as if you’re in the UK.

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thx, Joe.

VPN connectin are blocked on my company’s firewall, so I’ll be able to use it only from home.

anyway, my intention was not to buy from UK site, I would just like to READ facts/news/announcements in English language.
if HUEL is so worried about orders from other regions, they should restrict delivery address during order placement, not complete web site.

being redirected forcefully to de.huel.com is really bad netiquette. :frowning:

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They either geo-locate your IP, or you’ve clicked a ‘view German language site’ button at some point and there’s a cookie that automatically slings you over for all future visits.

If it’s the latter, try viewing huel.me using incognito mode on chrome, that’d work for cookie based redirection, but if it’s geolocating your IP you’re a bit stuck

thx, Tristan.

it seems it’s geolocating. :frowning:

In which case I agree with you, this is very poor behaviour. The site needs fixing.