I am raging with frustration. My order placed 8th April. Dpd failed twice and they haven’t responded to me. I’ve tried whattsapp as suggested above only to get a message that this is no longer in use but instead to email them which I did two days ago. I’ve been round in circles with the worse than useless digital assistant. Just multiplies the frustration. I believe this is Huels problem to sort out as that’s who I paid- not dpd. I have tried multiple phone numbers, one from on here. All no longer used or giving permanently engaged tone. I was fond of huel but this is making me rethink. They should look at how Octopus Energy do things!