The title says it all. I put my first Huel order late November last year. It arrived at the end of January this year. while I was waiting for it, I contacted your support and they gave me a tracking number that didn’t work.
After the order arrived two months late, I discover that two thirds of the items I ordered were missing.
I contacted your support three times now with no reply. I can’t call that bad customer support, it’s more like no support at all.
I already have two support ticket numbers : 25952, 85409
Could you look at the emails and respond?
I have already thrown the cardboard box, but I kept the paperwork that came with it.
I sent you a picture of both the box contents, and the paperwork.
for your reference, the paper says that the box was shipped on January 10th ( 6 weeks after I placed the order). was the picture taken on that day?
@ChristinaT@DunsfordMage do you guys know of anyway to contact the Huel support directly? like a phone number or something?
I can’t get a response, neither here on the forum nor on email, and I can’t find a phone number listed.